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SolarQuote's paid plans (currently Basic and Growth) are billed annually, in advance. Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.
You can cancel anytime from the app's Settings. Cancelling stops future renewals — you'll keep access to your current plan's features until the end of the period you already paid for. We don't prorate or refund the unused portion of a cancelled subscription, except as described below.
Because SolarQuote is a digital service delivered immediately upon purchase, subscription fees are generally non-refundable. We make an exception if:
To request a refund under either of these, email support@filesathi.com with your account email and the reason for the request. We'll review it and respond within a few business days.
If you subscribed through Google Play (in-app purchase), your purchase is also subject to Google Play's own refund policy. You can request a refund directly from Google Play within their standard refund window, in addition to contacting us.
If you downgrade from Growth to Basic, the downgrade takes effect at your next renewal — you keep Growth's features until then, and we don't refund the difference for the current period.
We may update this policy from time to time. We'll update the "Last updated" date above when we do.
Billing questions? Email support@filesathi.com.